ORDERING

- How to order "Uoga Uoga" products?

- Select a category of products you are interested in: FRESH NATURAL COSMETICS or MOOD-LIFTING MINERAL MAKE-UP and press “SHOP NOW”;

- When you decide to purchase a certain product, just press ADD TO BASKET next to the product description – the product will appear in your shopping cart straight away.

- Shopping basket is on the left side of the page. Press BASKET to change the quantities or remove the products from the shopping list. When all the products you wish to purchase are there, press CHECK OUT to continue. You will be directly transferred to a registration page. 

CHECK OUT

- How do I pay for my order?

- Please register if you would like to shop on “Uoga Uoga” website and see your history later on. The process of registration is really easy and will save your time in the future. You can finalize your shopping without registration as well, just provide required personal information for shipping purposes.

Please note that all your personal information will stay within our company and will not be shared with the third parties.

- Chose the payment method and proceed until you see order confirmation window. 

- After receiving an order from you, our team will send you an advance payment invoice by e-mail, where you find all the payment details. If you chose paying through bank, the products will be packed and sent after your payment is received (not later than in 3 w.d.). If you chose paying through Paypal or Bank card, we shall receive payment straight away and will ship the products not later than in 3 w.d.

DELIVERY

- How long does delivery take usually?

Depending on the type of delivery you have chosen, the goods will be delivered to you in 7-14 calendar days after ordering.

Can I track my item?

Of course. You will receive a confirmation email as soon as your order has been processed. This email will also contain your tracking number.

CAN'T DECIDE? WE HAVE SAMPLES!

If you cannot choose the right product, order samples in our online shop. We fill samples with fresh cosmetics*, except for the products that are too watery for the package. Samples are free if you are buying something in our shop. When placing an order, make a note in the comments box, which product you would like to try and we will add samples to your order.

If you prefer to receive samples ONLY, we will ask to cover shipping expenses. The samples are designed for you to test if the product is suitable. They cannot be traded or distributed to third parties. You can order 1 sample of 1 product, maximum of 5 samples.

 *It is not possible to order samples of mineral make up, except for powders, for which we charge a small fee (1,90 euro).

If you have any problems with ordering or you couldn't find answer to your question, please contact us via email info@uogauoga.lv. We would love to hear from you!